TERMS OF SERVICE
Last updated: April 25, 2026
PLAIN-ENGLISH SUMMARY
These terms explain how the OrangeDemon website should be used, how product information should be interpreted, what responsibilities customers carry before use, and how website orders fit together with the shipping, return, and privacy policies.
Website use
By using orangedemon.in, you agree to use the site lawfully and in good faith. You may browse, research, and purchase products for personal or legitimate business purposes, but you may not misuse the website, attack its infrastructure, scrape it abusively, or attempt to interfere with normal operations.
Product pages and informational content
OrangeDemon tries to keep product information, instructions, and hard-water guidance accurate and current. That said, content on the site should be read as operational guidance, not as a blanket guarantee for every appliance, every surface, or every building water profile. Product scope, warnings, pricing, and availability can change when labels, stock, or formulas change.
Orders, pricing, and availability
Placing an order is a request to purchase a listed product. OrangeDemon may cancel or refuse an order for reasons such as stock issues, pricing errors, operational problems, or suspected fraud. If OrangeDemon cancels a paid order, the customer receives a refund through the appropriate payment path.
Shipping, returns, and refunds
Shipping, return, and refund handling are governed by the dedicated policy pages on this site. Those policies form part of these terms. Customers should read them alongside the relevant product page before purchase.
Product-use responsibility
Customers are responsible for reading the relevant instruction page, dosage guidance, rinse rules, exclusions, and product-specific warnings before use. OrangeDemon does not accept responsibility for avoidable misuse where the instructions or material exclusions were clearly provided.
TDS checker and hard-water content limitations
TDS and hard-water pages are designed to help customers understand likely water behavior by location, not to certify every individual building supply. Water profile can vary by season, floor, tank condition, source mix, and borewell dependency. The city and state content should be treated as strong practical guidance, not as a lab certificate.
Marketplace and third-party purchases
If you buy an OrangeDemon product through a marketplace, parts of the customer experience may be governed by that marketplace's own rules, payment flow, and return policy. These terms are strongest and most direct for orders placed on orangedemon.in itself.
Intellectual property and brand assets
OrangeDemon branding, product copy, original graphics, page structure, and proprietary website content belong to OrangeDemon unless otherwise credited. You may not republish or commercially reuse that material in a misleading or unauthorized way.
Limitation of liability
OrangeDemon's liability is limited to the value and context of the product or order involved, subject to applicable law. The site is provided on an as-available basis, and OrangeDemon does not promise uninterrupted access or perfect informational completeness at every moment.
Governing law and contact
These terms are governed by the laws of India. Any dispute arising from the website or direct purchase relationship will be subject to the applicable courts in Haryana, unless mandatory law requires otherwise. For support or policy questions, use the contact details published on the site.
Related policy pages
These terms work together with the policy pages linked below.